Ticket buyer common questions
Your tickets will show up in your email inbox as soon as the order is places. They are sent directly from AttendStar. Please make sure to add firstname.lastname@example.org to your approved senders list.
Somtimes, .edu and .gov domain names will block links. Contact us to have your tickets sent to a new email address if you do not receive your tickets.
Call a friend or family member and see if they will let you use their email address for the tickets. Or, you can create an email account. It's quick, easy and free to sign up with email services such as gmail.com, yahoo.com, etc.
Try your local library, church, or community center to print your tickets. You could also call a friend or family member with a printer and see if they can print the tickets for you.
For most events, you may also display your tickets from your email on a smartphone for admission.
Your tickets are sent to the email address you provide during your order. If you do not have an email, or do not have a printer, we can send your tickets via U.S. mail if the event is more than 4 days away. If the event within the next 4 days, you can take your order number to the entrance. You must call or email us to request your tickets to be mailed.
Filling out the form below can be faster, but our office is open Monday - Friday, 9:00AM to 5:00PM CST. We can be reached at (615) 223-1008. For after hours, including weekends, please use the form below. We answer email frequently.
If you need to leave for an event and do not have your tickets, please go to the event. They will be able to look up your order using your order confirmation number or name.