Need help with your tickets?

If you have questions or need assistance with tickets you have purchased to an event, we are here to help! Below are some frequently asked questions we receive from ticket buyers. Have additional questions? Fill out the form below and we will be happy to help you via email 7 days a week from 7AM to 7PM CST.

Have your tickets resent to the email address used to purchase them:


Email Address:

 

Note: You must use the same email address you used when ordering your tickets. If your email address does not work, there may have been a typo in your email when purchasing. Contact us and we will be happy to help find your tickets.

 

  • Make sure you double-check your SPAM and junk email folders for your tickets.
  • If you are having issues printing your tickets, please use our troubleshooting guide to help you.
  • Have a question about an event you purchased tickets for?  Please contact the event directly. Check out our event list. 

Still need some help with your tickets? Contact us here:

 

Here's what our ticket buyers say about us:

I love the fact that AttendStar works so hard to support their ticket buyers. I found email support to be fast, even on a Sunday!

- Mary Ann, ticket buyer

 

I really appreciated the prompt, courteous service and positive resolution to my request. Thank you. 

-Gene, ticket buyer

Fast service that solved my issue. Thank you!

- Trudy, ticket buyer

Excellent time of response and fulfilling the request. Thank you for much for your awesome service.

-Brenda, ticket buyer

Very committed to helping the customer. Thanks!

-Colin, ticket buyer

Excellent help and received it quickly to calm my nerves! Many thanks!

-Beverly, ticket buyer

I spoke to 3 different people today - in a total panic. They were gracious and so very helpful. I am truly impressed with this service. I would like to thank all of them for the wonderful work they did and how quickly they responded. Thank you, thank you, thank you!

-Linda, ticket buyer