Need Help with Your Tickets?

Can't Find Your Tickets?

Send tickets to your phone as a text by calling (615) 560-8338

Or, enter the email address you used to purchase tickets below. You must enter the same email used to purchase your tickets.


Email Address:

Note: If your email address does not appear to work, there could be a typo in the email address when tickets were ordered. Contact us and we will be happy to help track down your order.

Still Need Help?

If you have questions or need assistance with tickets you have purchased to an event, we are here to help! Below are some frequently asked questions. Have additional questions? Contact us and we will be happy to help you via email 7 days a week.

  • Make sure you double-check your SPAM and junk email folders for your tickets.
  • If you are having issues printing your tickets, please use our troubleshooting guide to help you.
  • Have a question about an event you purchased tickets for?  Please contact the event directly. Check out our event list. 

Contact Support

We check ticket support requests at 8AM, 12 NOON, and 4PM Central Time, 7 days per week. If you need your tickets faster, please use the tools above to have your tickets resent.

AttendStar can only help with ticket problems or ticket-related questions. We cannot answer event-related questions, you will need to contact the event for any questions regarding the event details or refunds.

Here's what our ticket buyers say about us:

I love the fact that AttendStar works so hard to support their ticket buyers. I found email support to be fast, even on a Sunday!

- Mary Ann, ticket buyer

 

I really appreciated the prompt, courteous service and positive resolution to my request. Thank you. 

-Gene, ticket buyer

Fast service that solved my issue. Thank you!

- Trudy, ticket buyer

Excellent time of response and fulfilling the request. Thank you for much for your awesome service.

-Brenda, ticket buyer

Very committed to helping the customer. Thanks!

-Colin, ticket buyer

Excellent help and received it quickly to calm my nerves! Many thanks!

-Beverly, ticket buyer

I spoke to 3 different people today - in a total panic. They were gracious and so very helpful. I am truly impressed with this service. I would like to thank all of them for the wonderful work they did and how quickly they responded. Thank you, thank you, thank you!

-Linda, ticket buyer