NEED HELP WITH YOUR TICKETS?
Send tickets to your phone as a text by calling (615) 560-8338
Find your order by selecting one of the options below and have your tickets emailed to you.
Your order will be sent to the email address used to purchase tickets.
If you have questions or need assistance with tickets you have purchased to an event, we are here to help! Below are some frequently asked questions. Have additional questions? Contact us and we will be happy to help you via email 7 days a week.
Your tickets will show up in your email inbox as soon as the order is placed. They are sent directly from AttendStar. Please make sure to add email@example.com to your approved senders list.
Sometimes, .edu and .gov domain names block links. Use the form below to have your tickets sent to a new email if you do not receive your tickets.
Call a friend or family member and see if they will let you use their email address for the tickets. Or, you can create an email account. It’s quick, easy and free to sign up with email services such as gmail.com, yahoo.com, etc.
Try your local library, church, or community center to print your tickets. You could also call a friend or family member with a printer and see if they can print the tickets for you.
For most events, you may also display your tickets from your email on a smartphone for admission.
Your tickets are sent to the email address you provide during your order. If you do not have an email, or do not have a printer, we can send your tickets via U.S. mail if the event is more than 4 days away. If the event is within the next 4 days, you can take your order number to the entrance. You must call or email us to request your tickets to be mailed.
To better serve our ticket buyers, we only help via email. After 10+ years in the business, we have learned that our service is quicker and more focused this way – we promise! We check our ticket support requests All the time, 7 days a week! Some events do have unique phone numbers you can call, so search for the event in our listings to contact that event.
If you need to leave for an event and do not have your tickets, please go to the event anyway. They will be able to look up your order using your order confirmation number or name.
Make sure you double-check your SPAM and junk email folders for your tickets.
If you are having issues printing your tickets, please use our troubleshooting guide to help you.
Have a question about an event you purchased tickets for? Please contact the event directly. Check out our event list.
We check ticket support requests 7 days per week! If you need your tickets faster, please use the tools above to have your tickets resent.
AttendStar can only help with ticket problems or ticket-related questions. We cannot answer event-related questions, you will need to contact the event for any questions regarding the event details or refunds