Resend tickets
Let’s get your tickets back.
Choose one way to find your order. We’ll send the tickets to the email used at checkout.
Need help now?
Find Your Order
Note:
You must enter the same order number provided after pruchasing your tickets. If your order number does not appear to work, there could be a typo in the phone number or email address when tickets were ordered. Contact us and we will be happy to help track down your order.
- We’ll only use this information to find your order and resend your tickets.
What happens next?
We locate your order
Using the email, mobile number, or order number you enter.
We resend your tickets
They go to the email address used at checkout.
Check your inbox
Look for tickets@attendstar.com — and check spam or junk folders too.
Ticket Resend Questions
I don’t see my order. What should I do?
Make sure you enter the same email address, mobile number, or order number used when the tickets were purchased. If it still doesn’t work, there may have been a typo when the order was placed. Contact ticket support and we’ll help track down your order.
I no longer have access to the email I used. Can you still resend my tickets?
Yes. Send a request through our ticket support form and we’ll help get your tickets to a new email address.
When will I receive my tickets?
Your tickets will show up in your email inbox as soon as the order is placed. They are sent directly from AttendStar. Please make sure to add tickets@attendstar.com to your approved senders list, and check your spam and junk folders.
Sometimes, .edu and .gov domain names block links. Use the form above to have your tickets resent, or contact us to have them sent to a new email.
What if I don’t have a printer?
For most events, you can show your tickets from your email on a smartphone for admission. You can also try your local library, church, or community center to print your tickets, or ask a friend or family member with a printer.
Will my tickets be mailed to me?
Your tickets are sent to the email address you provide during your order. If you do not have an email, or do not have a printer, we can send your tickets via U.S. mail if the event is more than 4 days away. If the event is within the next 4 days, you can take your order number to the entrance. You must call or email us to request your tickets to be mailed.
Can I purchase tickets if I don’t have an email address?
Call a friend or family member and see if they will let you use their email address for the tickets. Or, you can create an email account. It’s quick, easy and free to sign up with email services such as gmail.com, yahoo.com, etc.
I have a question about the event itself.
AttendStar can only help with ticket problems or ticket-related questions. For event details or refunds, please contact the event directly — you can find it in our event list. If you need to leave for an event and do not have your tickets, go anyway: the event can look up your order using your order confirmation number or name.