Best Event Ticketing Companies
When looking for the best ticketing companies, you need to compare ticketing platforms and the services each company provides.
If you choose AttendStar as your ticketing provider, you won’t be charged any fees to sell tickets, and your ticket buyers will pay lower fees for all tickets over $15 than they would if you used iTickets or Eventbrite. That means you could charge a slightly higher price for your tickets and profit more if you choose AttendStar.
Furthermore, all promotional tools are provided to you at no additional cost, while you’d need to pay an additional cost to get access to any promotional tools with other providers. With Eventbrite, you don’t get access to any promotional tools.
AttendStar sends your money as your tickets are sold, while many other providers send your money to you after your event.
Regarding ticket buyer support, AttendStar offers 12 hours of telephone support for ticketing questions every week (7:00 a.m. to 7:00 p.m. Central Time, 7 days per week).
Finally, if you want to accept telephone ticket orders, you can do so through AttendStar. Many other providers, like Eventbrite, do not take phone orders for tickets.
Additional Considerations When Choosing a Ticketing Company
The best ticketing companies don’t just help you sell tickets. They offer various services to help you ensure your event is successful. For example, AttendStar offers a variety of marketing tools built into the ticketing platform and marketing services such as content marketing, social media marketing, digital advertising, email marketing, and more.
In addition, AttendStar offers logistical support for traffic and parking, complete setup support (including free express setup where the AttendStar team sets up your ticketing for you), custom ticket sales pages, ticket scanning and equipment, online and offline ticket sales, and more.
When a client decides to use AttendStar to ticket their event, that event immediately becomes a project for our Client Success Team. We all know about the event and add it to our project board with specific milestones, owners, and activities that should be completed every step – through the event date.
Finally, security is a big concern, but there is more to data security and keeping your ticket buyers’ personal information private than providing a secure online checkout process. You also need to be certain that the ticketing company isn’t using your buyers’ information for other purposes.
Many ticketing companies will use your ticket buyers’ information to send their own marketing campaigns, and they might even share your buyers’ list with their other event customers or third parties. It’s essential that no one else has access to your ticket buyers’ information, so always work with a ticketing company like AttendStar, which never uses or shares your ticket buyers’ information with anyone.
We work with our clients to ensure they’re using the tools in the software in the right ways to save time and boost ticket sales. We help our clients identify potential problems and leverage promotional opportunities. That’s just the tip of the iceberg, but the bottom line is we’re different from other ticketing companies because we help our clients succeed through the features of our software and our relationships with them.
Your Event Becomes Our Event
Instead, your relationship with AttendStar begins when you choose us.
When you create an event using the AttendStar software, your event becomes a project for us with dozens of things that we do during the four to five months leading up to your event to maximize ticket sales and the success of your event, such as helping you:
- Create your ticket sales page and event website
- Tweak your ticket descriptions
- Write legal disclaimers
- Design graphics and make copy edits
- Send marketing email messages
- Support your Facebook and other digital advertising strategies
That small list is just a sample of what the AttendStar team does to support your event. Importantly, we even monitor the progress of your ticket sales and call you to offer recommendations on things you can do to improve sales.
As part of our ongoing relationship with you, we’ll work with you (and even do it for you when we can) to help you sell as many tickets as possible.
Why are we doing this? We get paid when our clients sell tickets, so it just makes sense to give you as much support as possible.
Eventbrite and other ticketing companies have a churn-and-burn mentality – they don’t even know if you leave them in search of a different ticketing provider. That’s not how it works at AttendStar.
What’s Next? Your Next Step to Working with the Best Ticketing Company
At the end of the day, you need to sell tickets to hold a successful event. Using the right ticketing software certainly helps, but the right people and process make an even bigger difference.
Software can only do so much. You still need people who care.
That’s what AttendStar is all about. Doing things differently has been my goal since I started AttendStar nearly a decade ago. How many other ticketing companies have the head of the company (like me) on the ground at clients’ events to ensure things go as smoothly as possible? Based on my experience, AttendStar is the only one, but I wouldn’t have it any other way.
Before you choose a ticketing company, do your research, but also make a point of speaking directly with any company you’re considering for your event. At a minimum, ask these 15 questions to find the best ticketing companies, and make sure you compare apples to apples.
If you need help with your event ticketing or event marketing, call AttendStar at 615-223-1973 or use the contact form to get started.
Contact us to learn more about AttendStar’s software and services and to see if your next event is the right fit to fully benefit from working with us.