Hardware Support
Helpful Resources for Hardware Troubleshooting
Ticket Scanners
This video quickly demonstrates AttendStar’s ticket-scanning devices used for event entry management. It showcases two types of scanners, explaining their functionality and ease of use. The walkthrough covers how to scan tickets using the built-in camera, the indicators for valid and duplicate scans, and the device’s ability to process QR codes quickly—even from a distance. Whether scanning hundreds of tickets or processing payments, AttendStar’s devices ensure a seamless and efficient check-in experience for your event.
Ticket Scanners and Payment Devices
This video illustrates how AttendStar’s event ticketing and payment devices function for seamless event entry and on-site sales. It showcases two types of scanners and explains how to quickly validate tickets using the built-in camera and QR code scanning app. The video also covers handling payments through the Square credit card reader, including tapping or inserting cards and issuing digital receipts. With high-speed scanning capabilities and an easy-to-use payment system, AttendStar ensures a smooth check-in and sales experience for event organizers and attendees.
AttendStar Scanner App
This video provides a step-by-step tutorial on AttendStar’s new scanner app, designed for fast and efficient ticket validation. It guides users through the app’s interface, showing how to scan tickets using the device’s camera and interpret validation messages for valid, duplicate, or invalid tickets. The tutorial also demonstrates how to manually search for tickets using an order ID, attendee name, or phone number. Additionally, it covers advanced features like syncing events, selecting specific ticket types, and configuring devices with a secure PIN. With these powerful tools, AttendStar ensures a smooth and reliable check-in experience for event organizers.
