Introducing New Order-Level Discounts
The new Order Level Discounts feature gives you more ways to deliver value and flexibility to your ticket buyers. While discounts were once limited to individual tickets, you can now apply savings across the entire order—making promotions simpler, clearer, and more impactful.
Key Features
- Discount Type Selection: Decide whether a discount applies at the ticket level or order level when creating codes. This required field ensures accurate application every time.
- Flexible Discount Formats: Offer discounts as either a percentage or a fixed dollar amount for both ticket-level and order-level promotions.
- Cart-Wide Application: Order-level discounts are automatically applied to the total cart value, streamlining checkout and improving buyer experience.
- Clear Reporting: Enhanced reporting highlights “Order Level Discounts” for accurate insights into performance and redemption.
- Sales Report Visibility: Emailed daily sales reports now reflect order-level discounts, ensuring your team always has consistent, up-to-date data.
Use Cases That Extend the Possibilities
- Simplified Refunds: Instead of processing complex partial refunds, organizers can issue an order-level discount code to quickly resolve customer issues, preserving goodwill and reducing back-office time.
- Future Purchase Credits: Provide ticket buyers with a dollar-value or percentage discount code to apply toward their next event, encouraging repeat attendance and building loyalty.
- Checkout Upsells: Create exclusive offers at checkout—such as “Save $20 on your next purchase if you buy today”—to drive higher conversions and increase customer lifetime value.
- Sponsor-Driven Promotions: Apply order-wide savings tied to sponsor campaigns, giving buyers a simple, memorable incentive while enhancing sponsor visibility.
- VIP or Loyalty Perks: Reward premium customers or season pass holders with a special order-wide discount for additional purchases, reinforcing engagement.
With Order Level Discounts, you now have the power to offer flexible savings that fit any situation, whether it’s simplifying refunds, encouraging repeat purchases, or rewarding loyal guests. By expanding beyond ticket-only discounts, this feature gives you more control, more options, and more ways to create a seamless, customer-friendly buying experience.
More Than a Ticketing Company
When you ticket with AttendStar, you gain more than just software—you gain a Client Success Manager committed to maximizing your ticket sales and profits. Every strategy, feature, and update is designed to help your event follow proven best practices and reach its full potential.
At AttendStar, we’re not just a ticketing platform. We’re your event success partner.
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